Help Center
How can we help?
Browse by topic below, or contact support if you can't find what you're looking for.
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Getting Started
Set up your account and find your first course.
Courses & Learning
Taking courses, tracking progress, and earning certificates.
Account & Settings
Manage your profile, notifications, and preferences.
Billing & Subscriptions
Payments, plan changes, and billing history.
Frequently asked questions
Can I access Academun on mobile?+
Yes. Academun is fully responsive and works on all modern mobile browsers. Native apps are on the roadmap.
Do courses expire?+
No. Enrollment gives you lifetime access — as long as your subscription remains active.
What payment methods do you accept?+
All major credit and debit cards, PayPal, and cryptocurrency via NowPayments.
Can I get a refund?+
We offer a 7-day money-back guarantee on new subscriptions. Contact support within 7 days of purchase.
How do I become an instructor?+
Apply through our instructor portal. We review all applications and respond within 5 business days.
Is there a free plan?+
Some courses include free preview lessons. A full free tier is not currently available, but we run regular promotions.